Designed to Prevent Surprises
Zakobe approaches risk as an engineering and operational problem — not a contractual one. Risks are identified early, contained quickly, and communicated directly.
Primary Operational Risks
The most common risks in metal stamping programs are:
- Raw material availability and lead time volatility
- Financial exposure tied to large material purchases
- Tool wear or unexpected tooling failure
- Schedule disruption due to external suppliers
Zakobe structures operations specifically to reduce exposure in these areas.
Early Risk Detection
Zakobe detects risk before it impacts delivery through:
- Material arrival buffers built into production schedules
- Advance material planning for large or repeat programs
- Continuous monitoring of tool condition during production
- Close coordination between engineering, quality, and production
Material risks are escalated immediately when mill-direct sourcing is required.
Containment & Control
When an issue is identified:
- Affected material or parts are clearly labeled and quarantined
- Production is halted if quality is at risk
- Engineering evaluates root cause and recovery path
- Customers are notified if delivery impact is possible
No nonconforming product is shipped knowingly.
Response Time Expectations
Zakobe’s standard response expectations are:
- Same-day communication for quality or delivery issues
- Replacement or rework priority over new production
- Target of one week or less to replace defective parts when feasible
Escalation is handled directly by engineering or quality leadership — not filtered through sales.
Customer Communication
Zakobe communicates issues using the customer’s preferred method:
- Email for documentation and follow-up
- Phone for urgent or time-sensitive matters
All issue notifications include:
- Clear description of the problem
- Impact assessment
- Proposed corrective action or recovery plan
Customers are not left guessing.
Financial & Supply Stability
Zakobe mitigates financial and supply risk through:
- Established relationships with local lenders
- Purchase-order-backed material acquisition for large programs
- Domestic material sourcing whenever possible
- Avoidance of speculative overextension
Growth is controlled to preserve reliability.
Reliability Philosophy
Zakobe does not promise perfection.
Zakobe promises:
- Transparency when problems occur
- Speed of response
- Ownership of outcomes
Reliability is earned by how issues are handled — not by claiming they never happen.
